FAQ

What types of party favors do you offer?
  • We provide a diverse selection of party favors, including personalized gifts, edible treats, eco-friendly options, luxury keepsakes, themed items, and more for various occasions like weddings, birthdays, baby showers, corporate events, and holidays.
Can I customize my party favors?
  • Absolutely! We offer extensive customization options, including names, dates, special messages, colors, and designs. Just let us know your preferences when placing your order.
What is the minimum order quantity?
  • Minimum order quantities depend on the product. Some items may have no minimum requirement, while others require a purchase of 10, 25, or more. Contact us for specific details.
How long does it take to receive my order?
  • Delivery times vary by order type. Standard orders are typically delivered within 14 business days. For customized or bulk orders, we recommend placing your order at least 2-3 weeks in advance to ensure timely delivery.
Do you offer rush orders?
  • Yes, we offer expedited production and shipping for rush orders. Additional fees may apply, depending on the complexity and size of the order.
Are your products eco-friendly?
  • Many of our items are made with sustainable, biodegradable, or recyclable materials. We aim to provide environmentally conscious options without compromising on quality or style.
What are your shipping options?
  • We offer several shipping options, including standard, and expedited. Rates and timelines depend on your location and the size of your order.
Can I see a sample before placing a large order?
  • Yes, we provide samples for most of our products at a nominal fee. This fee can often be credited toward your final order if you decide to proceed.
Do you offer bulk discounts?
  • Yes, we provide discounts for large orders. The discount amount depends on the quantity and type of items ordered. Contact us for a custom quote.

What is your return or cancellation policy?

 

 

Returns: NO returns, unless approved by management. Notification is required within 8 hours of order received. 
Cancellations: Orders can be canceled within 24 hours of placement. After that, cancellations may not be accepted, especially for customized products.
Do you ship internationally?
  • No.
Can you design favors to match my event theme?
  • Yes, we specialize in creating favors that align with your event's theme, colors, and style. Share your ideas, and we’ll work with you to design something perfect.
What payment methods do you accept?
  • We accept all major credit cards, PayPal, and other secure payment options. For larger orders, we also offer invoicing options upon request.
Do you offer party favor packaging?
  • Yes, all our favors can be beautifully packaged with options like gift boxes, organza bags, ribbons, and personalized tags.
Can I track my order?
  • Yes, once your order has shipped, you’ll receive a tracking number via email to monitor its progress.
What if my order arrives damaged or incorrect?
  • If there’s an issue with your order, contact us within 12 hours of receiving it. We’ll work quickly to resolve the problem with a replacement or refund.
Can you handle corporate or large-scale events?
  • Absolutely! We have experience providing custom favors for large-scale corporate events, conferences, and promotional campaigns. Let us know your requirements.
  1. How do I get started?
Browse our website, select your items, and contact us for customization or bulk orders. If you need help, our friendly customer service team is always here to assist.